CONSULTANCY

We provide consultancy for solving the client’s software problems, perform customer requirements analysis, and produce comprehensive functional specifications for the software to be developed. This ensures that the intended software will indeed solve the customer’s problems. The Functional Specifications documents contains the system’s functionality points, the performance specifications, the system limitations, the proposed system architecture, the GUI layouts, and report layouts, the business logic, the process flows, the use cases, and the GUI and report field descriptions.

PROTOTYPING

As part of the requirements analysis, we can build a Rapid Prototype of the system being conceived, so that the customer can visually see the finished system that he is going to get. A prototype is a rough and dirty system made for demonstration purposes. It demonstrates most of the functionality of the intended application in working form, although some of the behind-the-scenes functionality may be missing, such as permanent saving of the data in a database. The final system is well-designed and well-engineered, and is started from scratch. Code from the prototype is not used in the final system.

DESIGN

We perform a formal object-oriented design, and normalized database design. This makes our systems robust, extensible, and easy to maintain. The design document includes the object model (class diagram), showing the relationships between all classes, the detailed design of each class, including details about its attributes and methods, the dynamic model (message sequence diagrams), the normalized data model (ERwin diagram) showing entities, relationships and attribute data type details, and the data dictionary. The object and dynamic models are designed in Rational Rose, using the UML notation. The Data model is designed in ERwin.

CODE DEVELOPMENT & QUALITY ASSURANCE

The best coding practices, and the highest QA measures are used to ensure implementation quality. Our developers are trained to follow coding and GUI style guides, and robust coding practices. We have an independent QA team, which does test planning, test case generation, and two cycles of test execution for every application delivered to the client.

CUSTOMER SUPPORT

We can provide on-site, phone, or email support, as per client agreement, in order to ensure that you do not face any problems while getting started with your new systems. Support can be first-level (directly to all your end-users) or second-level (to your local experts).

CUSTOMER TRAINING

We can provide on-site or off-site customer training of the appropriate duration, depth and difficulty–level, as per client agreement, to ensure that you can get started with your new systems as quickly and conveniently as possible.

USER DOCUMENTATION

We can provide comprehensive user documentation, including user manuals, reference manuals, user guides, tutorials, and presentations, as per the client agreement.